Terms & Conditions

KMD Hills LLP, a limited liability partnership incorporated under the provisions of the Limited Liability Partnership Act 2008.

IT PAN NO: ABBFK7238A

GST NO:

Address: FLOOR-3RD, PLOT-42, CAMBATTA BUILDING, JAMSHED JI TATA ROAD, Mumbai, Mumbai, Maharashtra, India-400020

KMD Hills LLP is a company engaged in the business of owning, operating and maintaining homestays. The company has the right to undertake the operation and management services of the any such business. The Operator has considerable experience and expertise for rendering services related to the management and operation of the said establishment and other incidental services.

KMD Hills LLP accepts no responsibility for provision of accommodation or quality of accommodation provided or other services provided by any other party. Any issues related to Property faced by Client after booking through KMD Hills or one of their own representative, may contact KMD Hills to facilitate and help resolution of issues faced by them during office hours or through E-Mail.

We or the property owner are in no way responsible for any failure or falling short of utilities like power or water supply or any acts of nature or major mechanical or electrical issues that would affect your living at the property. No refunds will be provided for the same or in the event the occurrence of a Force Majeure.

Guests can use all amenities and facilities in and around the property but at their own responsibility. If any damage is done to the property or the amenities then the guest is liable to pay for it and can be retrieved by the discretion of Management.

In case of refunds & cancellations kindly refer to the link

Incase of cancellations/ modifications for any reason, clients must communicate through the means of email, only then the cancellation would be considered.

All the prices displayed on our website attract 12% GST or 18% on Lodging as per the Room Tariff & 5% GST on Food & Beverages.

If you face any problems related to the property after check-in, then please report it to KMD Hills LLP local representative on the property.

Right of admission is absolutely reserved by the company. Number of occupants are to be strictly followed.

Balance payments will be collected at the time of check in and on arrival. Guests should make sure that there is no damage caused to the property or the amenities/appliances provided. If in case of damage caused, the security deposit amount will be collected at the time of check out.

Guests shall not cause any nuisance to the neighbours. Use of loud music near the pool is prohibited after 10 pm. Smoking and Consumption/ possession of drugs is strictly prohibited. If drugs are found, the stay will be terminated and a police complaint will be lodged against the guests.

Any destruction caused to the swimming pool or Game zone would result to a minimum fine of INR 5,000/-. Any other damages by guest/s will be collected at the time of check out.

House parties, receptions, birthday parties and any such events which are not pre mentioned will be fined. Alcohol consumption is permitted, but the person should be above the age of 21.

Pets will be allowed with prior permission and pet fees will be charged. The responsibility of the pet is of the personal and the guest should make sure that the property is not spoilt by the pet. Any damage caused by the pet will be charged accordingly.

Standard check in time is 02:00 pm and check out time is 12:00 pm unless confirmed earlier. In case guest do not follow the above check out timings, then additional fine may be applicable as per KMD Hills terms. If check out is delayed,

a) Fine of INR 5,000 for 2 hours.

b) Fine of INR 10,000 for 4 hours.

c) Fine of 1 day’s payment for 6 hours and above.

No refunds will be made for any damages done to your personal appliances due to voltage fluctuations.

The property owners and other suppliers providing travel or other services in connection with the site are independent contractors and not agents or employees of KMD Hills. KMD Hills and its affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from.

Contact Us

If you have any questions about these Terms & Conditions, you can contact us: info@kmdhills.com